Frequently Asked Questions

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To secure a booking, you will be required to pay 20% of the total booking fee at checkout. You will receive an email 10 days before your hire date with payment details for the remainder of your hire cost. If you would like to pay earlier, please get in touch with us. 

All Tasmanian Caravan Hire caravans are comprehensively insured. A breach of the hire agreement terms and conditions will void this cover. It is important to read and understand these terms and conditions. As detailed in the hire contract the excess on all Insurance Claims is $5000.00.
Accidents resulting in unroadworthy or unsafe damage (as deemed by Tasmanian Caravan Hire) will result in forfeiture of remaining hire fees.

Please note: the cost of repairs to awnings is not covered by insurance and is the liability of the hirer.

Hirer Contents

Tasmanian Caravan Hire can take no responsibility for valuables left in or stolen from the caravan. Insurance on personal property is the hirer's responsibility.

What Am I Liable For?

The hirer is liable for the cost of repairs related to the following events, including but not limited to:

  • The vehicle is totally or partially immersed in water (regardless of the cause. Subject to Insurance Policy Definitions)
  • The interior of the vehicle is damaged (regardless of the cause)
  • The vehicle is damaged by driving it under or into an object lower than the height of the vehicle
  • All damages up to the value of the excess - including damage to tyres & rims, punctures
  • All awning repair costs are the responsibility of the hirer, regardless of cost.

As stated in the Hire Contract, before you hire one of our Caravans, let’s make sure that our vans are suitable for your needs, and the towing vehicle has the capacity to tow the Caravan that you wish to hire. This information is simple to find:

  1. Locate the tow capacity plate on your vehicle. This is usually found in a door jam. The tow capacity rating determines what weight your vehicle can tow. 
  2. Your vehicle Manufacturer’s Owners Handbook – Towing section: This is where you will find your vehicle’s ‘Gross Vehicle Mass’ rating. Compare this with the weight of the Caravan you wish to hire from us. You then need to consider how much weight (i.e your personal belongings) you add to your hire van, so as to ensure that the total loaded weight complies with your vehicle’s specifications.
  3. The ‘rating plate’ attached to your car’s towbar. The information on this plate will tell you the rated ‘Maximum Towball Weight’ in kgs of your towbar. This will be confirmed on pickup of the Hire Caravan.
  4. It is the hirer’s responsibility to ensure that the vehicle’s compatibility and load weights are maintained at all times. We will not accept any responsibility for breaches of load capacity.

All Tasmanian Caravan Hire vans are fitted with an ‘electric braking system’ which works in tandem with the towing vehicle.

If you do not have electric brakes on your tow vehicle, we have Elecbrake units available for hire for $45, which are suitable for most vehicles. If you require Elecbrakes, please add the option to your cart before checking out.

We offer statewide delivery with set up and pack up service included. Conditions and additional charges apply. If you would like to add delivery to your booking or have any questions about pricing, please get in touch with us. 

Pets will be considered. Please contact us before making your booking.

Additional cleaning fees may apply.

You need to bring:

  • Sheets, quilt & pillows. Linen package available for $150 per hire.
  • Towels
  • Food & drinks
  • Clothing

What's inside the van (items you don't need to bring):

  • Cutlery 
  • Plates, bowls, cups
  • Kitchen utensils
  • Pots & pans
  • Rubbish bin
  • Electric & gas kettle & toasters
  • Electric fan heater
  • Cleaning products
  • T level 
  • Torch
  • Quality food-grade drinking water hose
  • Waste/Sullage hose
  • Quickfit towing mirrors
  • Power leads
  • Electrical POD
  • Basic tool kit
  • Multipurpose outdoor matting
  • Levelling wedges
  • Tea, coffee, sugar
  • Salt & pepper
  • Toilet roll
  • Cooking spray
  • Matches
  • Aluminium foil & cling wrap
  • 1 full gas bottle
  • Toilet chemical 

Additional extras: 
Below is a list of extras and the once-off hire price. The extras can be added to your cart upon checkout, however, you can add extras to your existing booking later if you change your mind. 

  • Elecbrakes $60
  • Webber baby Q $80
  • Camp chair $20 (price is not dependent on total chairs)
  • Booster seat $80
  • Child seat $80
  • Infant seat $80
  • External clean $45 
  • Internal and external clean $150
  • Bed linen $150 (includes pillow with case, fitted sheet, doona with cover. Towels are not included)

Yes, we are available 24/7 should you have any questions or problems while away. For your convenience, there is a how-to guide located inside each caravan. 
If you encounter an issue, please do not attempt to fix it. Instead, please call us. 

Yes, we have a three-day minimum hire period. For Easter, this increases to a five-day minimum and a 10-day minimum for Christmas and New Year's.

When you arrive at your chosen pick-up time (please, let us know at least 24 hours before you'd like to collect. Collection is available between 8 am - 5 pm) we will show you to your van where we will give you an extensive handover which usually takes between 45 - 60 minutes. Pick-up is a great time to ask any questions you think of, we will make sure you feel confident and at ease before sending you on your way. We understand that it can be a lot of information in a short short time frame. So, for peace of mind, we have included a how-to guide inside your van of choice. 

Drop-off is simple, you can choose any time you'd like to return the van on your final day of hire. Unhitch, pass the keys over and tell us about your amazing Tasmanian caravanning adventures. 

We will conduct our post-hire check and return your bond. Please note, that your bond may take 2-3 business days to clear.

All of our caravans have the following features that enable free or unpowered camping sites to be used. Each caravan has different off-grid capabilities. Please check out the individual van page for specific information. 

  • 12v LED Lighting
  • Battery Systems
  • 12v TV / DVD player -optional
  • Battery Systems
  • Gas Cooktop/Rangehood
  • Gas Hot Water Service/Water Pumps/Exhaust
  • 3 Way Fridges
  • Solar Panel
  • Diesel/Gas Heater

(Please Note: the Air Conditioner/Heater, Power Points and Microwave will not operate without 240v power)

Off Grid Diesel Heater use will place a large drain off the power supply on start up. The Diesel Heaters will fail to ignite without adequate Battery power, however all other appliances will continue to operate long after this. No Sun, No Solar input.

How Does The TV Work?

The TV /DVD players run on 240v or 12v. Please note, TV reception may not be available in some areas due to signal strength. 

How Does The Fridge Work?

Most Tasmanian Caravan Hire caravans are fitted with 3 way fridges.

They can run from 3 different power sources.

  1. 240v; connected through caravan power supply
  2. 12v Battery
  3. Gas mode runs off a gas cylinder stored on the caravan.

These fridges require a level surface and a minimum 5-6 hours to cool down. They operate best out of direct sun.

Will Air Conditioners / Heating and Microwaves run off battery packs?

No, all these appliances require 240v to operate. Some of our caravans are fitted with Diesel Heaters which do not require 240v to operate.